24/7 Live & Interactive Support
For quick answers to most questions, take advantage of our Live Support Chat Widget - available 24/7
via Live Chat & Zoom on-demand
Activate our Live Support tool by clicking on the blue "Help" chat widget in the bottom right corner of your account when logged in via your browser
You can type any question you have or issue you are trying to solve and in most cases our Live Support tool will provide you with step-by-step instructions.
If you still need help, you can select the
"Get in touch" option to initiate a Live Chat session with a real human, and even initiate an on-demand Zoom session to solve complex issues.
Access our Guided Tours and In-Depth, Interactive Knowledge Base by clicking on the light blue "Help" button in the top right menu bar of your account when logged in via your browser
Access the Searchable Knowledge Base
Access the Guided Courses
Access the CHAIS Hero Marketing
Private Community
Weekly Office Hours
Sign Up for our Weekly Office Hours on Mondays & Thursdays and get the latest updates,
along with Live Q&A with Mike
Need Advanced Support?
If our Live Support tool is unable to provide a solution, or if you have an advanced request related to our custom campaigns and workflows unique to the CHAIS Hero Marketing platform - Submit a Support Ticket to get in touch directly with our team
Create A Support Ticket
Support Ticket / Request
If you have screenshots or a screen recording of your issue saved on your computer or device, please upload those here 👇
If you use a screen recording online tool like Loom or YouTube, paste the video link here👇
Account & Billing Support
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